Help & FAQ’s | Thangals Jewellery

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WARM WOOL PREMIUM COAT

Frequently Asked Questions

1. Are the materials used to make your jewellery authentic?

Yes, our jewellery shop in Dubai uses high-quality materials to craft premium gold and diamond jewellery. We ensure that your gold purchase in Dubai is an unforgettable experience and, hence, provide you with ornaments of the highest purity.

2. What kinds of jewellery are available in your stores?

We offer a diverse range of jewellery that includes gold rings, gold bangles, gold earrings, diamond necklaces, diamond rings, diamond pendants, etc.

3. Is it possible to personalise my jewellery order?

Definitely! We provide personalisation options so you may design one-of-a-kind gold ornament designs in Dubai that reflect your tastes and style.

4. What factors determine the price of your jewellery?

The materials used, the level of craftsmanship, and the overall complexity of each piece’s design all play a part in determining the price. The prices are also listed as per the market value of gold on the respective day of purchase and are subject to change at any time at all jewellery stores in Dubai, UAE, as well.

5. Are there promotions or special discounts available in-store?

Yes, there are. When you buy gold in Dubai, watch out for our in-shop promotions for exclusive deals and savings. From time to time, we have discount offers to improve your shopping experience.

6. How frequently do you add new designs to your collections?

We constantly add new designs to our collections so that you can choose from a wide variety of our brand-new jewellery.

7. Do taxes apply to the prices that are displayed?

Most of the prices we display do not include taxes in our Dubai gold shop. When making a purchase, you will be given the total cost, including taxes.

8. Do you provide a warranty for your jewellery?

Indeed, we offer a warranty to ensure the excellence of the design and construction of our gold jewellery.

9. Do you accept returns or exchanges?

Yes, we do accept returns and exchanges. Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging. We only replace items if they are defective or damaged.

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